Tag Archive AT &T Customer Care Service

What type of error AT &T user having in the world

We get some detail of AT &t users what is their experience about AT &t services and we place some of those experiences here.

  • Nazifa Lodin: Please help my internet isn’t working last few night its acting like that internet completely stop on phone, computer or can’t watch TV and this morning its not connecting to my tablet and TV and the router light at the bottom isn’t blincking they re all green I don’t know what’s going on!!!!!
    I live in Burbank, California
    1723 grismer ave the street
  • Madonna Cote: No phone service for 3 days in Sonora, Ca. I called at&t one guy told me it was my battery so I went to our local at&t and they told me my battery is fine and then made a snide remark about me having an old phone, news flash I can’t afford a new phone! It’s an iPhone 5 and was working perfectly fine. It’s not just me and my family it’s my neighbors too! I think you should give us a big break on our family plan for not being able to call out, receive calls and not even text messages! This is total b.s if it isn’t fixed soon you’re going to lose a family plan to verizon, fix the problem!
  • Adam Messing: Southern California here, cell service is fine outside my house but my micro cell is down since my house is in a dead spot. Hearing that it’s not isolated to my Mcell.
  • Randy Bohannan: Down in Mesquite, Tx almost every 5 minutes, making online work immpossible. Its been like this almost every night this week(the only time of day I get online).
  • Alan West: Between Myrtle Beach, SC and Columbia, SC calls were either unable to connect or dropped within 2-3 minutes of being connected. AT&T said I was in a rural area and coverage was sparse and the few towers in that area have degraded. I’ve traveled the same route once a month for a year and never had trouble. I had trouble driving from Columbia, SC to Myrtle Beach and again 4 later driving back.
  • Alan West: Coverage around Charlotte, NC over the past 2 weeks has been sporadic. No service and dropped calls. AT&T says the towers had degraded and have been repaired. They need to check again.
  • JW: No service in Chicago. It has been 24 hours and this is unacceptable. I would call at&t to complain, but I can’t get or receive phone calls. You guys just got a customer.
  • Pamela Dupras: Grr, Att has been slow for the past week. Anyone else in Anchorage experiencing this issue? Works fine in Wasilla.
  • Don Hauck: dallas, fort worth down for months, icheck online map for updates, & have tried to text g/f in grand prairie tx with no success, very limited messaging, can’t recieve or send, be lucky if i got 2 messages every 12- 24 hrs from her if not days, tried to reply to her but network goes down so it’s very sporatic to say the least
  • Don Hauck: midwestern U.S has been down for the past few months so you’re not alone larry, don’t know what’s wrong with at & t network, multibillion $$$$ company but can’t fix their towers or upgrade to new ones or the customer service is contracted out to foreigners in differents countries who don’t speak english or have a clue or the training to fix any thing let alone treat people with respect, tell me people comment to see if i’m not right about this, thanks
  • TheUltimateBeing01: I’m in the Houston TX region. My zip code is 77091. Our internet is super slow. It’s for the Cuney Apartments in Burkett Street. Please fix this. I work for home and rely on internet service for my job.
  • Liz Aguirre: Can’t use my phone’s date, unable to access social media/iMessage/apps/etc. On the 3rd day now I can’t even send a simple Text message. In Corona del Mar, CA.
  • Rumbleshanks: Corona Del Mar, CA – No text service on iPhone 6. This company’s technology is constantly plagued with with either phone or U-Verse problems. We’ve had to call U-verse almost every month for the last three or four months.
  • Diego S: No (cell/mobile) Service in Cleveland, OH. AGAIN. Happens every morning. Unable to call/text/use apps. Ongoing for a minimum of 7 weeks. AT&T “service” for the price they charge is unjustifiable, unreliable and just getting worse.
  • Alan: Lost DSL service on Monday May 1st in Boca Raton. Tech appointment scheduled for MAY 8th canceled by AT&T on May 6th because “Network Problem in your area”. Finally got a status on the Trouble Report on May 9th as a “Network Outage detected on the 6th. Expected to be fixed on the 10th”. Well, today is the 10th….guess what my DSL status is today? Riiiiight.
  • Judy Godfrey: Our landline has been down more than on since January for my entire neighborhood. Some of my neighbors use MCI, I have AT&T. The transmission cables and lines bringing the service (theoretically) to my neighborhood are the the source of the problem. yet when calls are made to report the outage, lengthy calls and a technician coming to check my home connection (which is fine) is the only result. the phone is working now, randomly, about two days a week. INFRASTRUCTURE!
  • James: Internet’s out again this happened at the same time last night around 2 a.m. Stays out for about a half hour to an hour then comes back on. Dont know whats goin on
  • Randy Bohannan: sporadic on and off connection tonight in Mesquite, Texas. 5/9/2017. 9:10pm. Usually happens when it rains hard but no bad weather tonight. Sunspots I guess.

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